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- Coaching sessions must be cancelled or rescheduled, by phone or email, no later than 8:00pm the day before the appointment or the client will be responsible for full payment of the coaching session.
- All classes and seminars have a date posted after which no refunds will be made. Missed classes will not be credited. Refunds will be issued in the same manner in which payment was made.
- Discounted Coaching Packages must be paid for in full at the first session. There are no payment plans or refunds for discounted coaching packages. Discounted coaching packages are valid for one calendar year from the date of purchase with exceptions made only for clients who have booked tours or acting jobs out of town.
- There are no refunds for downloaded materials. If technical difficulties are experienced with downloads, contact us via phone or e-mail, and we will rectify any technical difficulties immediately.
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